Garry W
FAIRBORN, OH | 2023 Chevrolet BlazerAugust 22, 2025
Service writer was top notch. Serve as great as always.
Response from Jeff Schmitt Chevrolet North
August 24, 2025Garry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Thank you!!
Ashli Kitchen
Executive Assistant
Jeff Schmitt Auto Group
937-879-1918
James C
PIQUA, OH | 2020 Chevrolet 2500HD SilveradoAugust 22, 2025
Purchased my truck at this dealership and have always used its service department. Have been extremely happy with it until now. This visit I had brought a set of mudflaps with me that I purchased from Chevrolet so the were an OEM part and asks if they could install the while they serviced my truck. Was told they would ask the mechanic and see what he said. Upon completion the girl that checked me in was nowhere to be found and my mudflaps were still laying in my backseat. Nothing else was said about them. Also was unable to pay cash for my bill. That’s poor quality service in my opinion.
Response from Jeff Schmitt Chevrolet North
August 25, 2025James, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please contact me at your earliest convenience. I hope to hear from you soon,
Ashli Kitchen
Executive Assistant
akitchen@jeffdeals.com
937-879-1918
Terry B
FAIRBORN, OH | 2018 Chevrolet ColoradoAugust 20, 2025
Top notch
Response from Jeff Schmitt Chevrolet North
August 21, 2025Terry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you!!
Ashli Kitchen
Executive Assistant
Jeff Schmitt Auto Group
937-879-1918
Jacqueline J
DAYTON, OH | 2025 Chevrolet TahoeAugust 20, 2025
the service center staff was great, very friendly and helpful. They finished up with my vehicle early and i was on my way. Thank you
Response from Jeff Schmitt Chevrolet North
August 21, 2025Jacqueline, thank you so much for your positive comments about Jeff Schmitt Chevrolet North! We are always more than happy to assist you if anything else comes up. Take care! Thank you!!
Ashli Kitchen
Executive Assistant
Jeff Schmitt Auto Group
937-879-1918
Alex V
BEAVERCREEK, OH | 2018 Chevrolet 2500HD SilveradoAugust 20, 2025
Great communication about what was happening and the expected timeframe of completion. Couldn't ask for a better experience
Response from Jeff Schmitt Chevrolet North
August 21, 2025Alex, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit
Thank you!!
Ashli Kitchen
Executive Assistant
Jeff Schmitt Auto Group
937-879-1918
Sherry M
ENON, OH | 2018 Chevrolet ColoradoJuly 29, 2025
I had the first appointment, at 7 am, for an oil change/tire rotation. I waited, in the lobby, 2 hours for my truck. I was quoted $79 and ended up paying $89. I'm not sure what a miscellaneous charge entails but an oil change would seem to be pretty straight forward. You should just add it into the original quote.
Response from Jeff Schmitt Chevrolet North
July 30, 2025Sherry, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please contact me at your earliest convenience. I hope to hear from you soon, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com 937-879-1918
Alma T
FAIRBORN, OH | 2024 Chevrolet TraxJuly 28, 2025
I always have a good experience when I come in.
Response from Jeff Schmitt Chevrolet North
July 29, 2025Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jeff Schmitt Chevrolet North and we hope to see you again.
Thank you!!
Ashli Kitchen
Executive Assistant
Jeff Schmitt Auto Group
937-879-1918
Douglas L
WEST CHESTER, OH | 2025 Chevrolet ColoradoJuly 23, 2025
Javen did a great job showing the vehicle I picked out on the website and Taylor got me better financing then what I had lined up,she made the experience simple and enjoyable, thanks too the both of them,
Response from Jeff Schmitt Chevrolet North
July 24, 2025Thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Chevrolet North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you!!
Ashli Kitchen
Executive Assistant
Jeff Schmitt Auto Group
937-879-1918
Robert D
DAYTON, OH | 2023 Chevrolet TraverseJuly 18, 2025
Very fast and friendly service
Response from Jeff Schmitt Chevrolet North
July 21, 2025Robert, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day. Thank you!!
Ashli Kitchen
Executive Assistant
Jeff Schmitt Auto Group
937-879-1918
Chandra W
SPRINGFIELD, OH | 2025 Chevrolet EquinoxJuly 17, 2025
Everyone was very nice and accommodating
Response from Jeff Schmitt Chevrolet North
July 18, 2025Chandra, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you!!
Ashli Kitchen
Executive Assistant
Jeff Schmitt Auto Group
937-879-1918